Our comprehensive on-site support model undertakes a lifecycle approach towards managing hardware and software on mobile and non-mobile devices. By leveraging tools and processes, we transform the way your devices, data centers and applications are managed.
We augment delivery with the “SSS” model, “Strategic Resource Planning, Smart Technology Implementation and Streamlined Industry Processes”. Our global presence ensures local language and English based desk-side support. We offer white glove services for a superior end-user experience. Our mobile app-driven workforce management enables quicker, real-time co-ordination with a central desk, escalation points, and parts management.
Asset and Inventory
Retail Store Refresh
Field Dispatch Service
VIP Concierge Support
Depot & Warehouse
Conference Room (A/V)
Global Depot Sites
Persona-based support with real-time SLAs, OLAs, and KPIs
360° partnership structure for rapid deployment for support
Seamless service integration with L1 and L3
Infrastructure readiness through a dedicated innovation lab and training facility
Enable rapid deployment of resources for short-term projects or long-term managed services
Global Service Coverage
Know how we have helped our clients across industries