Workspace Services

Workspace Services

  • Global
  • White-glove
  • Expertise

Our comprehensive on-site support model undertakes a lifecycle approach towards managing hardware and software on mobile and non-mobile devices. By leveraging tools and processes, we transform the way your devices, data centers and applications are managed.

We augment delivery with the “SSS” model, “Strategic Resource Planning, Smart Technology Implementation and Streamlined Industry Processes”. Our global presence ensures local language and English based desk-side support. We offer white glove services for a superior end-user experience. Our mobile app-driven workforce management enables quicker, real-time co-ordination with a central desk, escalation points, and parts management.

Our Expertise

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    Desktop Support
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    SLA-based Support
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    Asset Disposition
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    Tech-Bar Support
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    Asset and Inventory
    Management
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    Retail Store Refresh
    & Support
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    Field Dispatch Service
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    VIP Concierge Support
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    Device-as-a-Service (DaaS)
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    Depot & Warehouse
    (Logistics) Services
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    Conference Room (A/V)
    Concierge Support

70

Serviced Countries

15,000+

Sites Supported

2.5Mn+

Devices Supported

99%

SLA Compliance

99%

Service Coverage

300+

Global Depot Sites

Benefits

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    Persona-based support with real-time SLAs, OLAs, and KPIs
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    360° partnership structure for rapid deployment for support
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    Seamless service integration with L1 and L3
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    Infrastructure readiness through a dedicated innovation lab and training facility
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    Enable rapid deployment of resources for short-term projects or long-term managed services

Global Service Coverage

Case Study

Know how we have helped our clients across industries

Let's Connect

Mohinder can help you resolve any queries and initiate your next project.

consult@allieddigital.net