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Job Code SALi-01
Designation System Administrator - Linux
Profile of the position: Level 1 engineer is for monitoring service provision. Competent to provide well services and support above level in basic activities
Duties and Responsibilities
  • To ensure the availability of mails to the users during the service window
  • Deliver services as per procedure/process document.
  • Generate MIS reports on actual performance as per procedure.
  • Register and close all customer complaints.
  • Participate in quality reviews with customers as required.
  • Analyze MIS reports on actual performance and work out/implement corrective actions.
  • Deliver all services and their deliverables as mentioned in the SLA/contract/purchase order.
  • Ensure that corrective actions identified in internal audits
Knowledge, skill and competencies
  • Good working experience on Linux Administrator, Samba, Squid, LVM, Networking Concepts, Windows Admin
  • Good Communication Skills
  • Good Problem Solving Skills
  • Must have done RHCE -certification
Desired Qualification Diploma / BE / BSc
Desired Experience Should have 2+ yrs experience in Unix/Linux
Location Mumbai / Pune