Challenge
- This is a conglomerate of a group of diversified business entities. They required a single window of their infrastructure services for their business entities which have shared as well as some dedicated IT operations.
Leading Real Estate Developer in India
Scope
- Large and complex environment with over 3000+ devices and numerous application support services
- To provide seamless real-time 24 x7 NOC Services Support to all group companies in Power, Logistic, Infra – Roads & Buildings sectors
- ADSL has supported its 269 + Locations and completed 7000 + Physical Asset Verification with Asset Tag and setup CMDB
- Provision of various technology experts to support 3000+ devices and 20+ application support services and databases. (servers, storage, network, security, database support and Microsoft applications) and DC/DR operations.
- Support for BaU 24x7x365 for an incident, service request, problem and change management.
- Provision proactive governance and daily/weekly health checks
Automation benefits
- Reduction of operating costs
- Improved operating efficiencies will further drive down costs.
- Drive several transformations and upgrades seamlessly
