Smart Cities

We maintain an optimal balance of traditional and modern technologies, for the vast range of clients we serve.

Workspace Modernization
Cloud Enablement

Winning in the turns

We handle discontinuities not by applying brakes but accelerating on the bends.

Digital Security
Robotic Process Automation

Remote First Teams

We have unlocked collaborative and autonomy gains as the world embrace remote-first teams.

Enterprise Digitalization
Enterprise Infrastructure

Global IT Transformation
Architect

We design cutting-edge solution architecture for business innovation to empower sustainable business growth. We leverage an optimal mix of technologies like AI, IoT, cloud, infrastructure modernization, and automation.

Master Systems
Integrator

We excel in the art of integration. We unify a spectrum of subsystems to build seamless workflows, analytics, and command control systems.

Global IT Managed
Service Provider

We are a leading global managed service provider for end-user, enterprise infrastructure and cybersecurity. We execute on excellence through mature and complex delivery frameworks.

We design cutting edge solution architectures for business innovation to empower sustainable business growth. We leverage an optimal mix of technologies like AI, IoT, cloud, infrastructure modernization, and automation.

We excel in the art of integration. We unify a spectrum of subsystems to build seamless workflows, analytics, and command control systems.

We are a leading global managed service provider for end-user, enterprise infrastructure and cyber security. We execute on excellence through mature and complex delivery frameworks.

Trained cloud architects across the globe with certification in AWS and Azure and DevOps.

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Transforming how devices, data centers and apps are managed through a comprehensive on-site support model.

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Single Service provider for consulting, implementation and support of cybersecurity

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Rich experience in designing, building and managing mega projects and smart city projects as a Master Systems Integrator

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Powering the enterprise application portfolio by leveraging emerging technologies like mobility, analytics, AI and ML

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Managing enterprise infrastructure for global companies across all locations through our Network Operations Centres

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Allied Digital is driven by our vision, mission, and values as we deliver state-of-the-art services and business-critical solutions.

Our solutions are delivered through our six core offerings as depicted in the inner ring orchestrated through smart technologies, automation, and smart governance as depicted in the middle ring. Our hallmark service attributes are depicted in the outer ring.

Digital
Workspace

Digital
Infrastructure

Digital
Applications

Digital
Security

  • Managed Devices

    2.5Mn+

  • Remote Coverage

    24x7x365

  • Patch Compliance Rate

    99%

Unified Endpoint
Management

Automated management and security delivered across a multitude of devices with platform self-healing.

Key Features
• Zero-touch Deployment
• Automatic backup of user data
• Security and Industry Compliance
• Device Optimization
• Governance and Compliance Alignment

Next Gen Service Desk
  • Annual Contracts

    2.5mn

  • Eligible FCR

    85%

  • SOPs and KBAs

    20k

Next Gen
Service Desk

A global service desk with local roots that empowers your users to receive support anytime, anywhere, for any device.

Key Features
• Integrated Service Delivery Framework (ISDF)
• Scalability and enhanced UX through SD
FlexCore model
• Automation first support reducing total cost
of ownership
• Persona-based support with real-time SLAs,
OLAs, and KP

Workspace Services
  • Device Support

    250k

  • Country Coverage

    90

  • SLA Adherence

    98%

Workspace
Services

Cost-optimized & minimal
the effort on-site support for new
age infrastructure.

Key Features
• Dedicated innovation lab and training facility
• 360° partnership structure for rapid deployment for support
• Seamless service integration with L1 and L3
• Persona based support with real time SLAs, OLAs, and KPIs

Cloud
Management

Hybrid cloud models are common today. Business continuity has also mandated public cloud adoption. Every CIO needs a single pane of glass to manage IT comprehensively.

Key Services


  • Application
    Management (PaaS)

  • Infrastructure
    Management (IaaS)

  • Data Management,
    BCP and DR

  • Security and
    Compliance

  • On-Demand
    SaaS support

  • Automation, DevOps &
    Cross Service support
Enterprise Infrastructure Services

Enterprise
Infrastructure
Services

We run state-of-the-art global Network Operations Center (NOC), delivering remote enterprise infrastructure management services for global organizations

Key Services


  • Always-Available,
    Always-On

  • Smart Technology
    Platform

  • Process
    Compliant

  • Visibility and
    Insights

Disaster Recovery &
business Continuity

Our Business Continuity Planning (BCP) services include consulting, operations testing, and compliance. Bundled with “Work From Home”, security management and enterprise workflow automation.

Key Services


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Risk Management

Risk
Management

Our service covers governing cybersecurity, which includes end to end Cyber Risk Assessment Consulting and Management Services.

Key Differentiators


  • Integrated Solution for Cyber Security, Business Continuity & Enterprise Risk Management

  • Full Stack Solution & Product Development Services

  • Legacy App Modernization & Migration Service

Enterprise Infrastructure &
Cloud Security Management

We cover security monitoring and incident management, malware analysis, advanced threat protection, vulnerability management, information leak protection, cloud security readiness assessment, etc.

Key Differentiators


  • Real time Threat analysis and Predictive Modeling

  • AI based behavior analysis for threat detection

  • Machine learning algorithm for future threats reduction
Threat Intelligence

Threat Intelligence

This service provides external & internal threat intelligence to detect, respond, and defeat organized cybercrimes and cyberwar activities, analyze successful and unsuccessful advanced persistent threats, etc.

Key Differentiators


  • Constantly updated Threat Intelligence Feeds from multiple sources

  • Deep & broad visibility of Attack Life Cycle from inception

  • Customized TNAS specific to Client’s environment

Enterprise
Digitalization

We drive complete business achievement of our clients’ objectives and goals. Blending innovative design ideas with technology, we make your products and services available to millions.

Key Differentiators


  • Mobile App Development Services

  • Full Stack Solution & Product Development Services

  • Legacy App Modernization & Migration Service

SAP Support

With our full gamut of SAP services, we equip you to meet your business requirement and commitments. We provide a cost-effective and accommodating suite of SAP services that ensures the highest return for your investments.

Key Differentiators


  • SAP Netweaver Stack

  • SAP ECC Functional Areas

  • SAP New Technology Delivery

ADiTaaS

Our robust ITSM software platform with an intuitive enterprise service management suite to drive workflow automation, RPA & governance for various digital services of the enterprise, providing end-to-end visibility.

Key Differentiators


  • Virtual Agent

  • ADiTaaS Intelligence (AI)

  • ADiTaaS IoT- Cloud to the edge

Challenge

Multiple Locations with widespread device monitoring.
Multiple OS & Database, multi-vendor devices on-premise and cloud deployments

Scope

Design, configuration, and implementation of an EMS to monitor enterprise systems, networks, and applications.

Solution

A complete study of the Existing IT Infrastructure spread of the Customer
Detailed documentation on the Device and Application types to be monitored.

Challenge

Provision a single vendor to procure, implement core Railnet infrastructure and manage multiple cities in Maharashtra and Gujarat

Scope

Manage as Annual maintenance contract for 5 years

Solution

Railnet technology solution comprised of Installation & Configuration of Modems, Switches,  Software upgradation, 100+ Stations Coverage in Western Region

Challenge

Intrusion surveillance and solution for the entire Medical Centre.

Scope

To set up an IP-based CCTV Surveillance and Access Control System for the premise.
To set up an IP network, Server, and Storage for the Surveillance and physical access and security systems

Solution

Allied Digital has done Project Designing, Implementation & Management

Built an IP CCTV Surveillance System for monitoring of movement of objects on highly scalable local area IP Network and Storage

Challenge

Due to the COVID-19 Crisis, our client, a financial services company, had an immediate need to get its critical employees working from home.

Scope

The staff needed to be able to securely connect, collaborate and communicate from home using their devices and at the same time accessing corporate applications and data from various locations using varied devices and in different ways and at the same time protect from any cyber security threats associated with the Work-From-Home solution.

Solution

We had a thorough understanding with the BFSI on their existing infrastructure, Applications, Network and security requirements and the need for the WFH solutions.

CLIENT’S SPEAK

  • ADiTaaS has been an integral part of our IT Services since 2015. They provide outstanding support services for our IT Enterprise and Business Communities in the areas of ITSM, Service Catalog and Reporting.

    Sr. IT Manager, Leading Global Auto Manufacturing Co. USA
  • ADSL Service Desk is a great contributor to the Customer Value Chain. Their services are based on ITIL V4 best practices that result in value co-creation through effective engagement.

    Director Support Services, Leading Global Hospitality Company
  • Our experience of implementing a new Service Desk tool, ADiTaaS, was excellent. The product does exactly what we need from a ticketing perspective and can do so much more as a full Information Technology Service

    Manager Support Services, Leading Home Building Co. USA

Transformative
Solutions

We offer customized digital services and scalable operational strategies to prepare for the waves of uncertainty caused by disruptive technologies and government, thus enabling you to deliver accelerated and cost-effective services to your clients.

Beyond Boundaries

Design Thinking workshops help you uncover untapped gains and increase market share.

An outstanding team with extensive experience, delivers responsibly, across locations, businesses, and futuristic technologies.

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Nitin Shah

CMD
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Paresh Shah

CEO
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Prakash Shah

Whole-time Director
Nehal Shah

Nehal Shah

Executive Director
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Jawahar Ali

CEO – Integrated Solutions Group
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Manoj Shah

CIO
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Gopal Tiwari

CFO
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Neha Bagla

Company Secretary
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Utpal Chakraborty

Chief Digital Officer

COVID-19 Updates

At Allied Digital, the safety, health and well-being of our employees are of paramount importance and over the past several weeks we have taken a series of preventive measures to protect our employees from the Coronavirus outbreak and ensure business continuity for our customers.