The power authority in an area covering more than 38,000 square miles comprises of 100 High-Performance Workstations, 750+ Servers, 3 generations of SAN, were looking for IT transformation partner for a 5 year managed services contract. The app implementation required–DBs, Exchange, SharePoint.
Enterprise Infrastructure Management for California-based Power Authority Encompassing 191 Cities
Challenge
Insufficient documentation, informal procedures and lack of technology standards were poorly affecting scaling up of operations and failing on security compliance. The Infrastructure was aging and the outdated Data Center had no DR.
Approach
Tools-based rapid discovery and CMDB update was adopted. Allied followed a standardized PC patch and Antivirus management. Architecture optimization and DC move was undertaken and over the wire P2V of servers implemented. A complex and evolved disaster recovery solution was implemented, with RPO/RTO of less than 2hrs.
Results
- Improved IT value
- ITIL standards based Service Delivery
- Improved service levels
- Transformation - Data center hosted in state-of-the-art ADSL LV DC