BFSI, as we all know leverages IT the most and foremost. In spite of the overall economic slowdown, most of the industry is standing resilient with tough times due to proactive adoption of customer interface through online banking, robust hybrid cloud infrastructure, and security planning and work from anywhere capabilities. There is the continued adoption of trending technologies also such as Artificial Intelligence, Robotic Process Automation, enhanced cybersecurity, and Blockchain.
Allied Digital recognizes this dual role of requirements of robust “Always-On” infrastructure as well as supporting a continuous transformation initiative of the industry.
Some of the key challenges the banking sector is facing can be summarized as:
Increased requirement for digitalization and digitization
Ensuring omni-channel customer support and improved online/mobile experience
Profitability pressure due to increased competition and business model change
Replacing Antiquated/Silo applications into the new digitalized processes
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